While few conferences draw a crowd by predicting that things will stay the same, this year’s CIO Day really went all-out to hammer home the many revolutions in progress or yet to come.
Today, whether through our desktop or smartphone, or via social media and chat apps, we are all connected at any time from just about any place. Consumers require the same from companies they do business with. Questions and complaints should be heard and resolved instantly, via WhatsApp, Facebook and Twitter.
Even in this day and age of ubiquitous email use as a fully embraced form of person-to-person and enterprise-to-person communication, questions about how and if email should be used as a communications channel related to debt collection is still very much a topic of debate.
Unlike what some thought leaders claim, email is more prevalent than ever and there are no signs that this will change soon. A study by Adobe shows that 40% of the companies in the US and Britain prefer email as the main communication channel.
Making mobile payments is easy nowadays. You can leave your card or cash in your pocket and use your phone to pay for everyday things such as your groceries or a movie ticket. But telecom providers, utilities and insurance companies do not need ‘group expense settling’ or ‘pay on the go’. They just want their customers to pay on time.
The 5th Annual Women in Payments Symposium took place on September 20&21 at the Arcadian Court in Toronto. The theme this year was focused on Innovation in Payments. In attendance from AcceptEmail was Melanie Barteaux, Business Development Manager in Canada. Melanie participated in the panel discussion on Innovation in Payments.
Our award-winning Software-as-a-Service e-bill and simplified e-payment solution will be showcased at the ICE Conference in late October. This event is the insurance industry’s most informative payment, credit and collection conference of the year and will be held at the Hyatt Regency St. Louis Riverfront. AcceptEmail will be demonstrating its solution and answering questions about, what many insurance industry insiders across Europe refer to as, the new standard in premium e-bill and e-payment technology.
Prague was an attractive venue for this year's member meeting in Eurogiro. About 100 delegates and speakers from around the world came to talk business, to hear about Eurogiro and to be inspired, or perhaps even provoked, by a very diverse group of speakers. Peter Kwakernaak, CEO of AcceptEmail, was one of them, and investigated current trends of disruption to payments.
Salesforce, the most widely used CRM-platform in the world, can now be used to create and send digital bills through a seamless integration with AcceptEmail. Salesforce brings together a comprehensive set of customer data in a single, integrated platform enabling companies to build a customer-centered business with effective marketing, efficient sales efforts, world-class customer service and valuable business analytics.
