A strong brand for your business, who wouldn’t want that? The first thing you probably think of is having a reliable product and a dedicated customer care department. But think further. For the future, we expect that the tedious process of sending bills will be your differentiator in terms of building a brand.
There are so many advantages to sending e-receipts, it amazes me that so few companies do. Perhaps it is because they fear that integration with the payment system is too difficult. Or maybe there are simply not enough email addresses available. Whatever the reason, it is a missed opportunity.
I am convinced we only really need one app. One-app-for-everything and everything-in-one-app. And the best part is that everyone has already installed it.
We can optimize your AcceptEmails for Go-To Actions. With authorized Go To Actions all the relevant information is displayed in the preview of your customers inbox. Go-To Actions add more convenience and improve the customer experience for a large part of your customer base.
Our award-winning Software-as-a-Service bill pay solution is coming to the Utility Payment Conference. Two of our senior executives will be in Spokane, Washington from 12th -15th September 2016, for the industry's foremost affordable, educational and valuable payment, credit and collection conference. Melanie Barteaux and Nicole Capobianco will demonstrate our convenient, secure, pay-from-the-inbox service at the AcceptEmail booth at The Davenport Grand.
The recording and the presentation slides are now available for download. During the webinar, we shared best practices for utility companies on how to reduce calls to the call center, encourage paperless billing, save costs and improve customer engagement.
