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AcceptEasy has joined Serrala

With and as Serrala we can realize our ambitions more quickly:

Helping companies with payments from ERP to customer experience, in the Netherlands and internationally.

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Trending Topic: Digital Transformation Service

DTS_US

Your customers can go digital. But how do you get everyone on board?

You can tackle the status quo with AcceptEasy. We offer an intricate solution to this problem, developed together with some large clients and now available for you. The Digital Transformation Service offers customers a safe but effortless way to take the first step from paper to digital. If and when they want, also for the next step.

 

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From onboarding to reminders...

And everything in between

Transactional moments can arise anywhere along the customer journey, starting with quotations, reservations, and other touch points.

Someone who buys or becomes a customer makes a payment, issues an authorization for a direct debit, or perhaps identifies himself.

This is followed by incidental purchases, single invoices or notifications, failed payment authorizations, changes, reminders, payment arrangements and more. From the back office or during customer contact.

These can all be annoying chores that damage your brand, or smooth experiences that delightsyour customers and increase your NPS.

Who has or will take responsibility for your brand?

More on our solutions

Happy colleagues everywhere


The idea of customer focus has reached most departments by now. 
Serving customers with AcceptEasy payment requests gives customers convenience, choice, confidence, and satisfaction. That by itself is already well worth the small investment, but you will also end up cutting costs in various departments, making the business case a breeze.

Finance

Payments. Timely, accurate, and more of them. At low and often fixed rates. Deploying AcceptEasy results in better cash flow, less (but more effective) dunning and collection, improved reconciliation, all while improving service - internally as well as externally.

Customer

Customer Journey, Success, Experience, Service, Contact ... or else Marketing, Product Management or Digital Innovation. Ignoring bad payment experiences damages your NPS and brand experience while making improvements offers new opportunities to strengthen the bond with your customers.

 

IT & Data

The ability to offer fast and secure innovation without having to worry about the many technical details of transactional email, payments, data, and integration challenges. AcceptEasy is your universal payment conduit, whether you are struggling with old legacy systems or already plugged into the API economy.

A selection of customers that trust us. 

 

Achmea

When it comes to payments, the brands of insurance giant Achmea are able to innovate quickly by offering the ideal payment experience of AcceptEasy in every communication channel.

Nuon

Unsuccessful direct debits and unpaid invoices are solved quickly and easily at energy company Nuon by allowing customers to pay directly from an email or any other message.

Ziggo

By gaining real-time insight into the payment status of a customer, the Dutch brand of telco giant Liberty Global can immediately reconnect its customers. Regardless of whether the actual money is still several days out.

Mercedes-Benz

From its Basware e-invoicing platform, Mercedes-Benz can now also serve consumers and small businesses with invoices, reminders and credit notes for its Financial and Insurance Services.

Ticketmaster

Call centers in 6 European countries already send customers reservations through emails that have to be paid within 1 or 2 days and otherwise expire.

Allsecur

Issue a payment authorization during customer onboarding or allow for them to pay a separate invoice. Allianz insurance brand AllSecur ensures a smooth customer payment experience.

News & Articles


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