Pay-by-link solutions for larger businesses. 

Online payment from email, SMS, WhatsApp, paper, portal or app.

For bill pay, reminders, collections & much more:
faster and accurate payments

A Payment Request pushes payment details from a biller (that’s you) to a payer (your customer). Done right, it enables fast, easy, cheap, matching, irrevocable, flexible payments. Implementing Payment Requests securely, at scale, in your IT landscape is easier said than done. That’s where our software and expertise come in. For many use cases, with many proven features & benefits.

pay as you wish jar

Payments

The future belongs to Instant SCT in Europe, real-time ACH in the United States,  and other account-to-account payment methods. We’ll get you there first, also supporting cards and wallets along the way.

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Channels

Our Payment Requests let you reach people by email and SMS, app and portal, chat and WhatsApp, paper and on location. In batch for bills or reminders, on-the-fly during conversations or online.

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Integration

Our SaaS platform supports 100s of source system connections on one end (ERP, CRM, AR and more) and over 100 payment connections on the other end. Call our API or call us - also for PSD2 Payment Initiation. 

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Trending Topic: Touchless Payments
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Eliminating proximity in retail payments

You Retailers are taking different measures to face the Corona virus and its economic fall-out. They turn to home delivery and adapt their locations to minimize transmission risk for customers and employees. Masks, shields, spacing… all that to get to that most important interaction: the payment. Preferably not by cash anymore, and that leaves cards and mobile wallets like Apple Pay. But even those still require physical proximity.

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From onboarding to reminders...

And everything in between

Transactional moments can arise anywhere along the customer journey, starting with quotations, reservations, and other touch points.

Someone who buys or becomes a customer makes a payment, issues an authorization for a direct debit, or perhaps identifies himself.

This is followed by incidental purchases, single invoices or notifications, failed payment authorizations, changes, reminders, payment arrangements and more. From the back office or during customer contact.

These can all be annoying chores that damage your brand, or smooth experiences that delightsyour customers and increase your NPS.

Who has or will take responsibility for your brand?

More on our solutions

Happy colleagues everywhere


The idea of customer focus has reached most departments by now. Serving customers with payment requests gives customers convenience, choice, confidence, and satisfaction. That by itself is already well worth the small investment, but you will also end up cutting costs in various departments, making the business case a breeze.

Finance

Payments. Timely, accurate, and more of them. At low and often fixed rates. Deploying Serrala Payment Requests results in better cash flow, less (but more effective) dunning and collection, improved reconciliation, all while improving service - internally as well as externally.

Customer

Customer Journey, Success, Experience, Service, Contact ... or else Marketing, Product Management or Digital Innovation. Ignoring bad payment experiences damages your NPS and brand experience while making improvements offers new opportunities to strengthen the bond with your customers.

 

IT & Data

The ability to offer fast and secure innovation without having to worry about the many technical details of transactional email, payments, data, and integration challenges. Serrala is your universal payment conduit, whether you are struggling with old legacy systems or already plugged into the API economy.

A selection of customers that trust us 

 
Logo Achmea
Logo BMW
Logo Ticketmaster
Logo Leaseplan
Logo Vodafone Ziggo
Logo Live Nation
Logo Tui
Logo Santander
Logo M7
Logo T-Mobile
Logo Allianz
Logo Lowell

News & Articles

Serrala at the Credit Expo

It's time for the biggest event for the credit management sector in the Netherlands: the Credit Expo. This year's Credit Expo is all about High Perfor...

Serrala at the Dia - How financial software helps innovate insurance

We were one of the sixty chosen companies to present our solution on the Show & Tell stage at the DIA conference in Amsterdam last June. The DIA i...

A payment page with your own domain URL

Our payment links reach millions of people via many different channels, on behalf of the billers who use our services. They all link to a payment page...

Name Change: AcceptEmail BV becomes Serrala Solutions BV

As previously communicated through various channels, AcceptEmail BV is since the end of February part of the Serrala Group. You can read the press rel...

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