From onboarding to reminders...
And everything in between
Transactional moments can arise anywhere along the customer journey, starting with quotations, reservations, and other touch points.
Someone who buys or becomes a customer makes a payment, issues an authorization for a direct debit, or perhaps identifies himself.
This is followed by incidental purchases, single invoices or notifications, failed payment authorizations, changes, reminders, payment arrangements and more. From the back office or during customer contact.
These can all
Who has or will take responsibility for your brand?