We were one of the sixty chosen companies to present our solution on the Show & Tell stage at the DIA conference in Amsterdam last June. The DIA is the leading conference worldwide for InsurTech companies to share their innovations for the insurance sector. It is a place to connect with other innovators in the insurance industry and keep us up to date with all the new trends.
This time our solution architect, Jeroen Dekker, and Solution Success Director RTP, Bart de Vries, demonstrated our unique cross-channel bill presentment and payment strategy in front of 1250 participants. Insurers rely on Serrala to collect payments through digital mandates for direct debits, bringing an alternative to direct debit, taking care of reconciliation of payments sending reminders, and being flexible in collections. How people pay their bills is a crucial part of the customer experience.
Pushing payment requests with our omnichannel solution provides choice, convenience, and clarity to customers; wherever someone chooses to pay, the message is instantly updated across all these different channels. This solution helps insurance companies around the world by simplifying the payment process for their customers, as well as; improving the customer payment experience by offering the payment methods their customers prefer and making the process as convenient as possible. One of the features that got additional attention is the option to pay later, which offers customers the payment flexibility they may need. We displayed a real-time example to show how quick and easy it is to use.
Besides the demonstration, we also had a booth where insurance providers and other innovators could ask questions and discuss their challenges with us. To watch the demonstration, click here or on the button below!
You can also find us in the DIA TOP 100 InsurTech companies to watch in 2021, next to other highly innovative InsurTech companies that are changing the world of insurance. We were selected since our request-to-pay solution realizes significantly higher payment conversion rates and the customer friendliness of the process. For more information, click here or on the button below!
Dia top 100 Serrala at the DIA 2022
Monetize 9 was not for the faint of heart. On a cold blue day in downtown Amsterdam, the MGI Research event saw over 100 people (largely dark-suited men) from across Europe pack into a stately old conference room.
Klantcontact vindt steeds vaker online plaats: in een selfserviceomgeving of klantcommunity, in een app op je mobiele telefoon, middels webcare of via social messaging door gesprekken binnen Facebook Messenger of WhatsApp. Uit dit soort contactmomenten ontstaan ook vaak betaalverzoeken.
Op 2 november vindt Nederlands grootste kennis- en netwerkevent voor de Credit Management sector plaats in Nieuwegein. Jaarlijks trekt de beurs duizenden credit managers uit uiteenlopende sectoren. AcceptEasy verzorgt een inhoudelijke sessie op de Credit Expo.
Ontdek de nieuwste inzichten op het gebied van preventie, vroegsignalering en huurincasso op het Huurincasso Congres op dinsdag 28 maart 2017. Centraal staat de klant met betalingsproblemen en problematische schulden. Onze sessie begint om 13.45 uur.
De Multichannel Conference 2017 staat dit jaar in het teken van een gepersonaliseerde, consistente customer journey over alle kanalen. Dat past volledig in ons straatje dus wij zijn er bij op donderdag 20 april. Onze sessie begint om 09.30 uur op locatie Kalvermelk 2C in DeFabrique in Utrecht.
Verzekeringen zullen er in 2020 heel anders uit zien dan nu. Om innovatie bij verzekeraars te versnellen is er Digital Insurance Agenda.
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