It's time for the biggest event for the credit management sector in the Netherlands: the Credit Expo. This year's Credit Expo is all about High Performance: a pragmatic management method that allows you to achieve significantly better results by working smarter.
For a long time, there wasn’t much variation in the billing experience, no matter who one happened to be. A bill came in the mail, a consumer wrote out a check, that consumer popped that check in the mail — rinse, repeat until all obligations were covered.
Today, whether through our desktop or smartphone, or via social media and chat apps, we are all connected at any time from just about any place. Consumers require the same from companies they do business with. Questions and complaints should be heard and resolved instantly, via WhatsApp, Facebook and Twitter.
I am convinced we only really need one app. One-app-for-everything and everything-in-one-app. And the best part is that everyone has already installed it.
We can optimize your AcceptEmails for Go-To Actions. With authorized Go To Actions all the relevant information is displayed in the preview of your customers inbox. Go-To Actions add more convenience and improve the customer experience for a large part of your customer base.
The recording and the presentation slides are now available for download. During the webinar, we shared best practices for utility companies on how to reduce calls to the call center, encourage paperless billing, save costs and improve customer engagement.
Improve your forms, page structure and overall leads. Fusce dapibus
