Serrala Group Acquires EBPP and RTP specialist
AcceptEasy, provider of an omnichannel Electronic Bill Presentment & Payment (EBPP) and Request-to-Pay (RTP) processing solutions, expands Serrala’s portfolio in areas where real-time payment becomes increasingly important.
ISO 27001-certified organizations are scrutinized by an independent auditor every year to confirm their continued discipline and commitment towards information security. Last week, AcceptEasy passed review by a Lloyd’s Register auditor with flying colors. This is a big deal – not just for us, but also for all the organizations that rely on us (or are still looking for a vendor they can trust). Why?
New name reflects company vision and omni-channel capabilities
AcceptEmail, the creator and market leader of bill payment via email has changed its name to AcceptEasy. The new name better reflects its capabilities, which have evolved well beyond email. AcceptEasy is the bill service provider enabling payments in all digital channels.
The company is active since 2007, providing its service to large enterprises and business partners in several countries worldwide. Many innovative features and uses have been released over the years on top of the original scope of replacing paper bills and reminders with email and online payments. Peter Kwakernaak, CEO of AcceptEasy: “The flexibility and architecture of our technology is perfect for all sorts of transactional messaging. Varying from mandates on your online portal, in-app payments, verifying identity, to paying in Messenger. From paper bill suppression to enabling payments via a chat with customer care, or a bill that immediately changes into an entry ticket right upon payment. The payment moment is becoming a personalized and interactive contact moment.”
The data from the platform enhances companies’ insight into customer behaviour. Companies use this to optimize their service offering and improve customer satisfaction. AcceptEasy supports all digital communication channels from web, email, text, social media to chatbots. This enables businesses to engage in conversational billing. "The payment moment is one of the most important steps in the customer journey. Our services make it possible for enterprises to provide consumers and small businesses an optimized brand experience and save costs in the process." says Peter Kwakernaak.
The new name has been launched with a new website. The product AcceptEmail and the website acceptemail.com will continue to exist.