Check the boxes right after conversion
Getting the financial part of onboarding done can be an obstacle to a smooth onboarding process. So some of our smarter clients came up with the same idea. First let customers complete their online signup so that the commercial agreement is there. And then send them a request via email or text to authorize recurring payment with a first (token) payment from the bank account or credit card they want to use. A small and easy last step while the customer is already enjoying the decision they just made.
- Removes friction from onboarding
- Establishes identity
- Established access to the funds
- Low-effort authorization
- Immediate cash flow