Moving towards a paperless society
Students of the ROC College are now receiving acceptemails to pay the yearly course fees. Students can initiate the payment of outstanding bills easily with just one simple click. Payments are completed without manual data entry, so the student is in full control. It’s also far more convenient than paper bills or web-based portals. Frank Baeten, project manager at the ROC College, is happy about the transition: “As a modern educational institution, we want to communicate in a modern way with our students. Everything's moving towards a paperless society. Students are already used to receiving important documents, schedule changes and scores by email, so it would be weird if we keep sending bills by paper. Our students grew up in a networked, online world as digital natives. They demand speed, convenience, instantaneous verification and simplicity. With AcceptEasy, bills can be paid easily and secure from any device. Bills are also much easier to find and store because you always have your inbox at hand and the search function is great.”

Speeding up payments, as easy as email
AcceptEasy is market leader for consumer remittances in Western Europe, serving approximately 600 clients in Education, Insurance, Property Management, Telecom and many more B2C branches. With AcceptEasy payment is as easy as it gets with no need for registration or login. Instantly-generated images show the payment status, in real-time within the email itself. The status changes color from blue (payment due) to green (payment received), right in the inbox. Acceptemails can be forwarded to someone else, just like a regular email. "This is a great service because that means someone else can also pay the acceptemail. A new payment status is always immediately visible in the email. This way students (or their parents!) never have to worry if payments have been made."

What are the advantages for billers? 

• Substantial savings on bill handling and processing costs, paper and postage.
• Quicker incoming payments lead to less costs for collection and frees up working capital.
• Perfect payments matching with outstanding bills in the administration.
• Being innovative is good for the corporate image.
• The digital revolution is undoubtedly friendlier for trees.
• Customer-friendly and future-proof.

According to Frank Baeten the first results are positive: “Students like it. We see that payments are made almost immediately after someone receives an acceptemail. Initially we only used AcceptEmail for the payment of the yearly course fees. But now we also send AcceptEmails for other services, such as for the contribution of study trips. For the coming year, I expect that we will use AcceptEasy for more and more activities."

Frank continues: “The decision to migrate from paper bills to acceptemails was easy: the integration with our existing software system was already there and other educational institutions that preceded us were positive about the results with AcceptEasy.The entire implementation of AcceptEasy was completed in less than 5 weeks. AcceptEasy works with existing systems and file formats, without the need for complex system integration or adjustments. Our team ensures smooth and fast implementation, and clear, intuitive processes for those who use AcceptEasy. We maintain a high level of service thanks to the advanced implementation tools we use in-house, and the experience we’ve acquired from successfully launching hundreds of implementations.