It's time for the biggest event for the credit management sector in the Netherlands: the Credit Expo. This year's Credit Expo is all about High Performance: a pragmatic management method that allows you to achieve significantly better results by working smarter.
Showcasing innovation to insurance companies is easier said than done. But living through the experience resulted in valuable feedback on what decision makers are (not) looking for.
A primer on the customer journeys we will show the insurance industry at DIA Munich.
Insurance companies understand what needs to happen. They really know which way the many winds are blowing, are retrofitting their ships to catch those winds… only to find that the ship is still slow to move. For every cool startup pilot and board-empowered cross-functional customer-centric Agile team there are stakeholders to convince and legacy systems to cure or kill. Such is life aboard large ships, some say – at least we’re moving in the right direction. But others have found a trick to pick up speed. And it’s a simple trick: standardize on stuff that works.