Whether you are an insurer, utility or telco - a sizable percentage of your customers is struggling to pay the bills because of the global pandemic. As a result, the percentage of Direct Debits that fail (or get reversed) every month will increase from a couple percent to 5, 10 or more. This creates problems for your company, your department and your customers. If you need to follow up manually and/or by paper mail, your process is slow and expensive. And, you don't make it easy for people in stress to quickly manage their finances and pay from a different account or card. You should, and perhaps offer them to pay in multiple installments.
Our Request-To-Pay platform is live in 20+ countries and supports this use case at many dozens of billers. It's a good idea in the best of times, but especially now. With hundreds of off-the-shelf integrations, we can quickly work with your bank files and ERP export to automatically reach people via email or SMS. One click takes the customer to familiar local or global online payment options. As we're fully cloud-based, we can get you going remotely.
This 3-minute video shows a happy client talking through the problem, the solution and the benefits. Want to discuss your needs? Leave your company email address below.
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