The recording and the presentation slides are now available for download. During the webinar, we shared best practices for utility companies on how to reduce calls to the call center, encourage paperless billing, save costs and improve customer engagement.
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During the discussion, attendees will learn how new approaches to outbound communication can reduce calls to the call center, encourage paperless billing, lessen arrears billing, deliver significant cost savings and promote greater customer engagement.
Download Recording and Presentation
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